Refusionspolitik

Flinamania
Dam Holme 16
3660 Stenløse
+45 42555169
CVR: 45106705

Refund & Cancellation Policy

If you wish to cancel your LIVE BREAK order, you can do so until 1 hour before the start of the live stream where your packs are being opened.

We cannot guarantee the date and time of your rips, so we encourage you to contact us at webshop@flinamania.com with “Cancel order #” in the subject field, and we will notify you if you are eligible for a cancellation.

For other product orders, we are able to cancel your order if we have not yet processed it. Otherwise, you may use your right of withdrawal. Email us at webshop@flinamania.com and request a cancellation of your order, and we will support you.

All cancellations are subject to a 5% fee due to the non-refundable payment processing fee we are charged when the initial transaction is made.

We reserve the right to cancel orders.

Right of withdrawal

There is a 14-day full right of return on sealed goods* purchased on the website, unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

Requests for cancellation must be communicated to us no later than 14 days after delivery and the product must reach us no later than 14 days after we have been informed of your use of the right of cancellation.

Once the product is returned to us in original sealed packaging and is deemed undamaged and resellable, you will receive a refund. Any damage caused by the buyer or during shipping to us will result in a reduction in the refund amount.

Any shipping costs will not be reimbursed for return cases.

For LIVE BREAK products: These are subject to ‘rip and ship’ only and you will not be able to return your order and/or receive a refund. All LIVE BREAK products purchased in the shop will be opened live on stream, revealing your cards. Therefore the products aren’t in their original sealed packaging when you receive them.

We also do not issue refunds if the pulls aren’t to your liking.

*LIVE BREAK products and products that have been used or opened cannot be returned.